Morco has issued the Important Safety Warning notice following the discovery that there is a risk of a gas leak in the water heaters, that could result in a fire.

Despite extensive independent investigations and tests, commissioned by Morco involving test
houses and forensic expertise, the root cause of the issue has yet to be identified. So, Morco
took a safety-first approach, and issued a warning to stop using the water heater immediately and
isolate the gas supply to the appliance.
This safety-first approach also means that any water heaters upgraded in a campaign earlier this
year, are also caught by the warning and should not be used and have the gas supply isolated.

A Morco spokesperson said
‘If you have one of these gas water heaters installed including those that have had
the previous safety upgrade, please contact us immediately so we can discuss the
next steps.
‘Please do not attempt to check or test the appliance yourself’

Anyone with concerns about their Morco LPG open-flued water heater should go to the Morco
website to check if their appliance is on the list. It includes a guide on how to find the model
number and serial number, Morco’s guide.
If you have any queries in relation to this safety upgrade, contact Morco directly on 01482
325456 or at [email protected].